StaffordshireCarpetCleaning 130
£3,000 Bid Subscripton

  • 01952310056
  • 07966203040
  • Based in Stone, Staffordshire
  • Member Since: May 2016
Contact Trader Leave Feedback

Company Profile

Feedback Score

Posted Job Feedback Score

Based on 0 Reviews

Primary Trades


Secondary Trades

Company Address

Staffordshire Carpet Cleaning
Bakewell Drive
ST15 8YR

Company Information

Company Size: 1-5 Employees
Years of Experience: 25 Years

Open Disputes Cases
Jobs Won
Live Jobs

Staffordshire Carpet Cleaning

Carpet Stain in Staffordshire – Pet Stains

Carpet Cleaning Services

Cats and Dogs may be your best friend, but not your carpet’s. Cat or dog urine, faeces and vomit on carpet is unsightly and unhealthy.

We are carpet cleaning specialists in Staffordshire and we serve Shropshire and surrounding areas.

You may find that some carpet cleaning products cannot remove specific carpet stains. Our industrial machinery and eco-friendly products ensure that stains are removed completely and that your home and animals are safe. Your carpets are left clean, fresh and fully sanitised.

Stain removal services include removing oil stains, paint spots, chewing-gum, make-up, tea, coffee, wine, soft drinks, ink, soot, candle wax, urine, vomit, blood and many other stains for Staffordshire and Shropshire.

We combine our trade knowledge with our state-of-the-art machinery, providing amazingly clean carpets; we pride ourselves in the high-level customer service we offer and ask that you look at what floor care services we offer to compliment cleaning your carpets.

If you want to avoid possible damage by hiring a rug doctor or using other non-industrial cleaning machinery such as Bissell or Vax, please contact Staffordshire Carpet Cleaning.

Please call Ian on 07966 203040 for advice.

Eco-Friendly – Commercial Carpet Cleaning Shropshire


Eco-friendly Carpet Cleaning Services Shropshire

Professional Carpet Cleaning Company;

We are hotel and pub carpet cleaners in Staffordshire and clean carpet in Shropshire. We cover the surrounding areas, including small villages and hamlets

Whether it’s your own or a tenancy that needs a thorough restoration or a quick spring clean, we can assist. No job is too big; we cope with any size task, quickly and efficiently. From small friendly village hostelry, to a large hotel banqueting suite – no job is ever too much.

Moving tables and chairs is not an issue with us and your main concerns are addressed from the onset; so any carpet stain or problem area is discussed and dealt with prior to work commencing. We work to earn your trust throughout the cleaning process.

We offer fast drying times, working to your requirements and our modern systems coupled with our unrivaled vast knowledge and experience deliver quality results fast.

We pride ourselves on being the best service you could hire to deliver the value for money, that your hard earned profits deserve, and that you desire.

Carpet Stain Removal service, in Staffordshireand Shropshire, for:

Tea, Coffee, Wine, Soft Drinks, Ink, Soot, Oil, Paint,Plaster, Gum, Make-Up, Candle Wax, Urine, Vomit, Blood, etc.

For all your carpet stain remover needs, how to clean carpet, help with how to remove stains, assistance with  removing stains and a guide to spot removal; call Ian Hare Soft Furnishing Care.

If you wish to engage carpet cleaning services or contact a professional carpet cleaner, instead of risking damage by hiring a rug doctor, or using a Bissell or Vax – call on 07966 203040.

We look forward to the opportunity to work with you.

Commercial Retail and Office Carpet Cleaning in Staffordshire


Professional Eco Commercial Carpet Cleaning Service Company.

We clean commercial carpet in Staffordshire and are office carpet cleaners in  Stafford,  offer retail carpet cleaning for Cannock and Stoke and surrounding areas, including small villages and hamlets. Industrial carpet cleaning is also a speciality often asked for.

Whether it’s your office at home work space or large work place that needs a thorough restoration or a quick spring clean, we can assist. No job is too big, we cope with any size task, quickly and efficiently.  From small shop through large retail premises, factories, large hotels, retail parks,  to city tower blocks of multi level office space, no job is ever too much.

Call on  07966 203040

Furniture movement is never an issue with us and your main concerns are addressed from the onset, so any stain or problem area is discussed and dealt with.

Tea and coffee stains are the ones most often encountered, but we deal with them all.

Drying times are never a problem, we work to your requirements and our modern systems coupled with our unrivaled vast knowledge and experience deliver quality results fast.

We pride ourselves on being the best service you could hire to deliver the maximum value for money that your hard earned profits deserve.

For all your carpet stain remover needs, how to clean carpet, help with how to remove stains, assistance with  removing stains,  guide to spot removal,  to engage carpet cleaning services or contact a professional carpet cleaner, instead of risking damage by hiring a rug doctor, using a Bissell or Vax etc.

Call on  07966 203040

Tea Coffee Professional Carpet Cleaning Stain Removal Stafford Stone Stoke


How to remove tea coffee carpet stains in Stafford Stone Stoke

this can be a tricky job to undertake oneself without professional assistance, and drink spills can make unsightly stains on a carpet.

Professional Carpet Cleaning in Staffordshire is required.

Here is a  job from a Staffordshire  office, showing the successful

tea coffee stain removal.

This shows a large splash of tea caused by the knocking over of mug. Do it yourself methods often end in frustration and further marking, and sometimes further damage to the carpet fibres. Calling in aprofessional carpet cleaner to help (07966 203040) can save a lot of unnecessary time and effort.

The problem is easily solved by an experiencedprofessional carpet cleaning technician. The tea coffee stains are removed  with expert attention.

For all your stain remover needs, help with how toremove stains, assistance with removing stains, guide to spot removal,  to engage carpet cleaning services or contact a professional carpet cleaner,instead of risking damage by hiring a rug doctor, using a Bissell or Vax etc.

Call on  07966 203040

The problem with trying to do it yourself (leaving aside the lack of any training or experience), is the rush most people are in to rectify the spillage. This panic will always cause more damage than the original spillage.

It may take time and will invariably involve specialist products to effect a satisfactory result. These products are not freely available to the general public as they require care and attention to apply correctly to achieve a result without detriment to the article being worked on.

Low powered hire machines and owned domestic machines usually have little effect on stains of this nature, and often leave dirt attracting detergent on the carpet which causes rapid soiling. Thus the attempt is counter productive.

For professional assistance and to speak to someone who knows how to remove tea coffee carpet stains in Stafford Stone Stoke.

Call on  07966 203040

Red Or White Wine Carpet Stain Removal Staffordshire Shropshire


Carpet Stain Removal in Staffordshire Shropshire

Red or white wine carpet stain removal in Staffordshire or Shropshire can be a tricky job to undertake oneself without professional assistance, and red wine can make unsightly stains on a carpet.

Professional Carpet Cleaning in Staffordshire 

or Shrophire is required.

See below the successful stain removal from a carpet in Telford.

This shows a large splash of wine caused by the knocking over of a glass at Christmas. Do it yourself methods often end in frustration and further marking, and sometimes further damage to the carpet fibres. Calling in professional help (07966 203040) can save a lot of unnecessary time and effort.

For all your stain remover needs, help with how to remove stains, assistance with removing stains,  guide to spot removal,  to engage carpet cleaning services or contact a professional carpet cleaner, instead of risking damage by hiring a rug doctor, using a Bissell or Vax etc.  Call on  07966 203040

Leather Care Telford


Leather Cleaning Specialists for Shropshire

We offer leather cleaning and leather restoration services in Shropshire for your leather sofas and chairs. We can help to keep your leather sofa looking as good as new, avoiding the cost of replacement.

leather suite in Telford Shropshire was restored to a pride of place position in a household recently. We provide similar leather care for chairs and sofas throughout StaffordshireStoke, Stafford and Cannock plus towns and villages in between.

Ingrained dirt and grease is not only unsightly, but can lead to cracks and then holes appearing. Dirt and grease will soak into bare leather and cannot easily be dealt with cost effectively. It would mean panel replacement to put right.

The process to correct this and restore the leather sofa was undertaken in the home, with no disruption to the daily routine, and the furniture was ready to use 2 hours later.

For all your leather suite cleaning enquiries, email Ian or telephone 07966 20 30 40.

Pet Stain Removal on Carpet made easy.


How to avoid Pet Stain on Carpet becoming permanent.

A lady in Stone Staffordshire, had a carpet stain from her cat and asked if we could assist promptly to get the pet stain out. Being a regular buyer of carpet cleaning services  and aware that she would make matters worse by trying to clean this herself, she made the right decision to call a professional carpet cleaner.

An unwell cat had left faeces deposits on the landing.

Using our specialised carpet cleaning products and years of unrivalled experience, the removal of the stain was effected quickly, easily and efficiently, and then the carpet was treated with a stain guard protection to help prevent future stains.

For all carpet stain removal enquiries please call 07966 203040

Frequently, we service pet stains to carpet in many local towns.

A regular job is dog urine on carpet in Penkridge,  from the family Labradors. Cat urine on rugs in Uttoxeter, from the pedigree house cats. Fur balls leaving food dye stain in Cannock and Rugeley.  Dog vomit on carpet in Stafford, and Stoke have been very common jobs over the past decades.

The main thing to remember is not to panic and avoid trying to scrub out the stain yourself, but call in expert help.

Plaster removal from Staffordshire Carpet


A nightmare scenario for a lady in Staffordshire today as her carpets were left heavily stained by plaster.

It only took a few futile attempts to realise this was not going to be easy to deal with.

Fortunately, she called for expert assistance and soon the transformation from:

“It’s a mess”;      to        “I’m impressed”;      was underway.

The old carpet stain caused by roofing felt, was also dealt with much to the delight, (“It’s like magic”);of the home owner.

Another day in the life.

Carpet Stain Protection.


Carpet Stain Protection Staffordshire   (click to view).  This simple post carpet cleaning treatment can be quickly applied and prevent numerous unsightly carpet stainsespecially where children and pets are present.  Ask for details at time of your scheduled carpet cleaning.

Mattress Stain Removal


Blood stains on mattresses can be a problem.

This one was successfully dealt with saving the cost of a new one.

Vomit, and urine are other common mattress stains that we are asked to deal with.

For advice on how to remove blood stains please contact Ian on 07966 203040. Please also view ourupholstery cleaning services to compliment our mattress cleaning.


Professional Carpet Cleaning, and Professional Rug Care, is offered throughout Staffordshire, East Shropshire and South Cheshire.

We serve Stafford, Stone, Stoke on Trent, Newcastle under Lyme, Uttoxeter, Rugeley, Cannock, Hednesford, Burntwood, Telford, Newport, Codsall, Essington, Lichfield, Burton on Trent and surrounding areas, including small villages and hamlets.

We are a professional eco carpet and rug cleaning company,

Woolsafe approved certified operator, and dry carpet cleaning service provider.

Domestic, commercial and industrial environments are covered regularly in Staffordshire and East Shropshire. We are a professional commercial / office eco carpet cleaning service company.

For all your carpet stain remover needs, help with how to remove stains, assistance with removing stains,  guide to spot removal, to engage carpet cleaning services or contact a professional carpet cleaner, instead of risking damage by hiring a rug doctor, using a Bissell or Vax etc.  Call on  07966 203040   or e-mail

Carpet Stain removal service, for:  

  • Tea
  • Coffee
  • Wine
  • Soft Drinks
  • Ink
  • Soot
  • Oil
  • Paint    
  • Plaster
  • Gum
  • Make-Up
  • Candle Wax
  • Urine
  • Vomit
  • Blood


How To Clean Upholstery, Furniture.

We offer upholstery cleaning,  and furniture cleaning, to fabric sofas and chairs, plus sanitizing and protective treatment application to fabric chairs and sofas.

We serve Stafford, Stone, Stoke on Trent, Newcastle under Lyme, Uttoxeter, Rugeley, Cannock, Hednesford, Burntwood, Telford, Newport, Codsall, Essington, Lichfield, Burton on Trent and surrounding areas.

Domestic, commercial and industrial environments are covered regularly in Staffordshire andShropshire.

For all your furniture stain remover needs, help with how to remove stains, assistance with removing stains,  guide to spot removal,  to engage upholstery cleaning services or contact a professional upholstery cleaner, instead of risking damage by hiring a rug doctor,using a Bissell or Vax etc.  Call on  07966 203040   or e-mail

Annual care of fabrics prevents premature wear and costly replacement. Most importantly the unseen build up of pollutants filtered out of the air and into the fabric, will be safely removed. Your furniture will look better too! Furniture can be dry before the job is completed, but certainly in a few hours and can be usable the same day.

Cleaning  furniture upholstery, including curtains, blinds and mattresses is undertaken using the latest technology in equipment and all upholstery cleaning products are designed to work quickly and effectively without bleaches or strong toxic additives. There is no shampoo which leaves dirt attracting residues. The main constituents of the cleaning agents are used in the food processing and dental industries. Note, furniture will get dirtier in rooms with hard-floors, as there is no dirt entrapment at floor level,

Myths have arisen from poor operatives, usually low priced, using poor equipment, or are untrained; who at best clean poorly, and at worst cause damage, ditto DIY attempts at cleaning by householders.  A common myth is that wet cleaning will ruin furniture. Most items can be wet cleaned – (and will be cleaned better that way) – with the correct equipment and an experienced technician, and will dry quickly.
This is not to be confused with throwing cushion covers into a washing machine, which can cause damage.
Note zips are put on cushion covers to help upholsterers fit them, without the need for sewing, not to allow domestic washing machine use!

How To Clean Your Curtains, Blinds.

The Staffordshire and Shropshire Curtain Cleaning means they can be re-vitalised whist hanging. This takes away the unnecessary task of taking them down, visiting a dry cleaners (twice) and re-hanging them.

Heavy build up of dust and similar contaminants to those found in mattresses (see below), can be removed quickly and easily, and be more cost effective than the tiresome process of the dry cleaner visit.

For all your curtain cleaning needs, help with how to clean curtains, assistance with removing stains,  guide to spot removal,  to engage curtain cleaning services or contact a professional curtain cleaner, instead of risking damage by washing etc.  Call on  07966 203040   or e-mail

How To Clean Mattresses.

There are very few professional mattress cleaning companies, or providers of a mattress cleaning service, indeed not many know how to clean a mattress.

For all your mattress stain remover needs, help with how to remove mattress stains, assistance with removing stains,  guide to spot removal,  to engagemattress cleaning services or contact a professional mattress cleaner.  Call on  07966 203040   or e-mail

This photograph illustrates the contamination removed from an ‘average’ mattress.
Some of the many potentially harmful organisms found in this include dust mites, dust mite excrement, bacteria, viruses, fungi and flakes of decaying dry skin.

There’s nothing new about cleaning mattresses, just many more reasons for having them cleaned…

Due to the modern day environment, created by double glazing and central heating, and the resulting increase in dust mites, bacteria, viruses and other filthy residues in our beds, there has been a corresponding increase in health problems such as Asthma, Eczema, Hay Fever and allergies. So having our mattresses cleaned regularly is more important than ever before.

Your grandparents regularly dragged theirs out into the garden on a cold day and beat them for half an hour or more. They knew what was good for them! The cold killed the mites and the beating removed their excrement and other contaminants. But due to the weight and composition of the modern mattress, which makes them too heavy to carry outside, and the time pressure created by today’s hectic world, we don’t do that any more.

Whether or not you suffer from any associated medical condition, it’s so good to sleep in a really clean, hygienic bed. You’ll awake refreshed without a stuffy blocked up nose!

The mattress is, without a doubt, the dirtiest object we have close contact with. We spend one third of our lives sleeping on mattresses that are extremely soiled and as such, potentially dangerous to their health. This applies equally to a mattress that is only a few months old as it does to a mattress several years old.

It is erroneous to believe that a sheet will protect against this kind of dirt, consisting of micro particles (1 – 20 microns). A bed sheet protects against these particles about as much as fishing net would protect against sand. With every movement of the body in bed, dust and mite excrement are churned up. The mattress acts as a bellows, blowing dirt into mouth, nose, and eyes and onto the skin.

Leather Care

Leather Care: Leather Cleaning, Leather Re-colouring and Leather Repairs

What We Do For Your Leather.

1    Why Clean Leather? Why Professional Care Is Recommended.
2    About Leather.
3    Leather Types.
4    What Type Of Leather Do You Have?

We Do For Your Leather.

Ian Hare - Soft Furnishing Care Staffordshire undertakes cleaning, repairs, re-colouring, and dyeing to leather chairs, sofas, and car seats.
Scratches, cuts, abrasions, tears, scuffs etc can all have effective repair work done on them to restore your leather to former glory. The re-dyeing of Aniline Leather or full colour restoration to pigment finished leather is also available.
As leather cleaning specialists in Staffordshire, we offer a complete leather sofa care and leather restoration service in Stafford, Stone and  surrounding areas as far as Telford, Stoke, Cannock and further afield when requested.

Why Clean Leather?  Why Professional care is recommended.

Leather cleaning is an essential part of caring for your leather furniture. It not only removes dirt and oils (which can, over time, break down the leather’s protective coating) but will also help to maintain the moisture balance in the leather. This is important for keeping the leather supple and makes it less likely to absorb spillages.

A wipe over with a damp cloth on a regular basis is recommended to remove surface dust and dirt and add moisture to the leather, but only on Protected Leather (leathers that are pigment coloured and sealed with lacquers).
See below:  What type of leather do you have?

It is better to seek professional advice from a leather cleaning specialist before resorting to ‘kitchen’ or ‘workshop’ products, even ‘seemingly harmless’ things like baby wipes. All of these can cause damage that may be costly to repair or be un-repairable.
Modern leathers do not need ‘feeding’. The correct fats and oils were sealed in during the tanning process. Waxes, oils, silicone sprays (furniture polish) etc. are more likely to damage your leather than improve it.

Leather will dry and subsequently crack if not cared for on a regular basis.       
Dirt and grease will become ingrained in cracks and prove difficult to remove.

Body fluids and dirt attack the surface coating of leather and result in de-lamination – the flaking away of the top layer.

Regular care on an annual basis will eliminate these problems, and prolong the life of your furniture indefinitely.

Unhealthy pollutants are removed at the same time, with the bonus of smart looking furniture after cleaning.
All leather is professionally shampooed, de-greased, dried and then protected using specialist products not available to the public.                                                      

About Leather

Leather today represents a large percentage of furniture sold, as more consumers become aware of the benefits it offers.  It is more durable than fabric so lasts longer, and it adjusts to body temperature making it very comfortable to sit on.  Modern production is very sophisticated which enables manufacturers to create many looks to suit a wide variety of homes and styles.  Leather is now more affordable and there are styles to suit all pockets.  Leather suites can be cleaned and cared for, and when done properly, maintains a high level of appearance throughout its life.

Most consumers are forced to seek out their own information on cleaning leather suites and care products as retailers generally give little or no maintenance instructions with their furniture.  What information is given is often incorrect and misleading. ‘Low maintenance’ is often interpreted as ‘no maintenance’ This can cause great problems for the consumer as the products available on the market are often not well tested or backed up with clear product advice.

Leather Types

Aniline -  The most attractive and natural leathers which are prized for their soft natural feel. These are leathers which have been aniline dyed in a vat process with no colour coating added to the surface. They are the most expensive leathers to produce because only the very best selection of hides can be used to produce full aniline leathers. Full aniline dyed leathers are more susceptible to absorbing liquids because of the natural porosity of the hide and is cooler to sit on.

Pull Up – This is a type of aniline leather (described above) that has an extra top treatment of oil and/or wax effects. These Pull Up leathers are designed to become “distressed”, looking through time and use. Its properties are similar to full aniline but in places of heavy use, the oils will be pushed away leaving lighter areas – particularly on the seating areas. It will also scratch easily.

Micro Pigment – These leathers have been both dyed through and have a thin finishing layer on the surface. They offer a combination of the softness and feel of full aniline leather with the protective benefits of a surface finish. By dyeing the leather through before the final thin top coating is applied, a very even colouration is achieved with only a thin layer of finish. Thus the leather remains softer because it is not necessary to apply a thick top coating.  About 85% of UK market is this type.

Pigmented -The leather may be buffed (corrected) to reduce heavy natural scarring and blemishes in the hides. It is then coloured with a coating containing opaque pigments and embossed with a grain pattern to ensure a uniformity of colour and resistance to fading.

Nubuck; aka,Stonewashed or Suede – These are actually aniline leathers where the surface has been brushed, and have created a texture similar to velvet on leather. Many people confuse these with suede leather. Suede is the flesh side of a piece of leather, and nubuck is an effect that is done to the grain side. This brushing actually breaks the surface and opens up the leather even more making it incredibly soft. The brushing also makes the leather even more absorbent than aniline leathers.

Bicast – This is a new development in using split leather. It is produced from the lower split by first melting a type of glue on the surface, then rolling on a film of coloured polyurethane. It normally is produced in darker colours and when stretched it lightens. It also scratches quite easily. This type of leather is now coming on to the furniture market but has been used for handbags and belts for some time. This product varies in quality.
It is also important that the temperature of room that the Bicast leather is kept remains below 30∞C. As the top surface has a high polyurethane finish normal leather creams should NOT be used.

Floor Care

Stone Floors, Wooden Floor, Vinyl Floors

Here’s a selection of Stone Floors, Wooden Floors and Vinyl Floors we have cleaned.

About Us

Whether it’s Carpet Cleaning in Stafford, or a Carpet Cleaner in Stone, or major surrounding areasStoke, Uttoxeter, Rugeley, Penkridge, Newport, Cannock and many in-between and further afield, that you are looking for; call 07966 203040.

Red wine on carpet, tea stain on carpet, soot, paint, make-up or oil, dirty carpet, grubby carpet, a carpet freshen up, whatever your needs; call the most qualified, time served and experienced Carpet Cleaner in Staffordshire.

All the best carpet cleaning methods including dry carpet cleaning are used to give affordable, high quality clean carpet and specialist silk & wool rug cleaning.

Commercial, domestic and industrial carpet cleaning, no job is too large.

Providing fast, efficient, high quality, cost effective Clean Carpet, domestic or commercial for Staffordshire.

Based in Stone, Staffordshire, and serving clients throughout Staffordshire and East Shropshire, the three sides of the business Soft Furnishing Care, Leather Care and Hard Floor Care, provides:

1)     A full cleaning sanitising and protection service for carpets, fabric upholstery, curtains, blinds and mattresses.
2)    A cleaning and repair service for leather furniture and leather car seats.
3)    Plus cleaning and sealing of hard floors including wood.

With over 25 year’s experience, our service provides professional cleaning and restoration to domestic, commercial and industrial clients.

There is an ever expanding network of clients, located throughout Staffordshire, and beyond.

Our service is provided by mainly by Ian who has been involved in the floor and carpet cleaning business for two and a half decades. Ian is highly educated both academically (with a strong science and business core subject base),  and significantly trained within the profession. Working independently ensures personal ‘hands on’, attention to detail in every aspect of the business.

Our business has an ongoing professional training programme, to keep abreast of the times and maintain the highest standards in order to supply top quality soft furnishing care to maintain items from new or to revitalise old items.

Our highly valued customer base includes major national corporation names down to local single pensioners, and everybody else in between.


Training is continuous to keep abreast of new methods and advances in technology.
The science of carpet cleaning and the awareness of “cleaning for health”, and “indoor air quality” issues are progressive. Eco friendly products, systems and working practices are
primary considerations, and I like to keep abreast of changes.
I have over the years trained and gained qualifications with most major manufactures / suppliers in the industry.

WOOLSAFE Certified operator  # E110 234

WoolSafe® is a world-wide organisation dedicated to the promotion of quality care for wool and synthetic carpets and rugs through tested and approved products, accredited companies and services, and comprehensive information and professional training.  The WoolSafe® Marks are Certification Marks registered worldwide.

NCCA Member # 514

The National Carpet (Upholstery) Cleaners Association, NCCA is an independent U.K. trade body whose membership is determined by training and examination. Use of their members has been recommended by: BBC TV’s Watchdog programme, Good Housekeeping Institute, Ideal Home Magazine, and numerous press features. They promote: honest, ethical business practices. Staying current on the latest methods for carpet and upholstery care. The highest possible level of customer service. 62c London Road, Oadby, Leicester LE2 5DH  0116 271 9550

IICRC Registered #33675

The IICRC (Institute of Inspection Cleaning and Restoration Certification) has a Code of Ethics and a commitment pledge.  Firms agree to provide service that results in high levels of customer satisfaction through competency, honesty, integrity, and fairness, which will build consumer confidence in the cleaning and restoration industry; and promote good relations with affiliated industries. They publish Standard Reference Guides, for upholstery and carpet cleaning.  Airport House, Purley Way, Croydon, Surrey. CR0 0XZ

If you are interested in carpet cleaning services, re-colouring and restoration of leather, or cleaning of curtains and other soft furnishings, they recommend using someone who is certified, possibly has been referred by a friend, is a member of a trade association, is involved in the local community and is continually educated in industry standards.

British Institute of Cleaning Science.  Member # 13766

The largest independent, professional and educational body within the cleaning industry and has almost 5,000 individual and corporate members in the UK and abroad.

Here are some of the questions we regularly get asked  about carpet cleaning and upholstery cleaning, along with our answers and recommendations.

What you need to know about Carpete and how we clean it?

Please contact Ian today if you have any other questions about soft furnishing care that you may need help with.

  1. What Can You Do For My Carpet & Rugs?
  2. How Often Should I Have My Carpets Cleaned?
  3. Can I Clean My Own Carpets?
  4. What Will Professional Cleaning Cost?
  5. What Do I Need To Look For In A Professional?
  6. How Can I Protect My Carpets From Rapid Soiling And Wearing Out Prematurely?
  7. Why Do People Have Carpet Cleaned?  For Appearance or Health?
  8. Is Carpet Cleaning Safe?
  9. What Do Fibre Producers & Carpet Manufacturers Say About Carpet Cleaning?
  10. Which Is Better For Asthma & Allergy Suffers. Carpet Or Hard-floor?
  11. What Happens When A Whole Nation Stops Using Carpet?
  12. Carpet Versus Hard-flooring, Health Facts.
  13. Buckling & Rippling In A Carpet.
  14. Colour Loss In Carpet.
  15. Crushing & Matting In Carpet.
  16. Filtration Soiling Or Draught Marks On Carpet.
  17. Fuzzing On Carpet.
  18. Pile Reversal or Shading; (aka) Shore Lining / Pooling / Water Marking On Carpet.
  19. Reddish and or Yellowish Colour On Carpet After Cleaning.
  20. Traffic Lane Grey On Carpet.
  21. Cleaning Method Variations.
  22. Conditions Post Cleaning.

1. What We Do For Your Carpets & Rugs.
Cleaning, sanitizing and protective treatment application to all carpet and rug types. De-odourise rooms and all contents, quickly, quietly and efficiently.  Domestic, commercial and industrial environments in Stafford and Stone are covered regularly as are surrounding areas as far as Telford, Stoke and Cannock.

2. How Often Should I Have My Carpet Cleaned?
This depends on a number of circumstances. Du-Pont, the world’s largest manufacture of fibres, recommends cleaning at least every 12-18 months. But other considerations may increase the frequency rate: smoking habits, number and ages of children, soling conditions, humidity, temperature, condition of outdoor environment, health status of occupants, allergy conditions, number and type of pets and the types of activities being conducted are just a few.

The IICRC Recommends…
© 2002 IICRC S100 Standard and Reference Guide for Professional Carpet Cleaning.

“The use-life of carpet can be greatly extended with proper care”
“Homeowners must not wait until carpet looks soiled before beginning a planned cleaning programme”
“The greater the soiling, the less likelihood of restoring the original colour, appearance and texture of the carpet, and the greater the adverse affect on the IAQ”
(Indoor Air Quality)

The following chart illustrates how: carpet with planned cleaning and maintenance schedules greatly outlasts those cleaned on an unplanned or neglected basis.

The durability and soil hiding characteristics of today’s carpets can disguise the need for maintenance. Proper maintenance of carpets will enhance the beauty, durability and extend the lifespan and thereby, protect that investment.

Clean carpets contribute, not only to the overall aesthetics of a structure, but play a significant role, in the healthful state of the indoor environment. Outdoor air contains pollens, fungus, bacteria, air pollution, cigarette smoke, car exhaust fumes and hundreds of other chemicals.

When people enter into your premises, those pollens, bacteria and other contaminants are carried in at the same time, on skin, hair, clothing and shoes, and deposited onto carpets, and furnishings.

3. Can I Clean My Own Carpets?
One the most common myths about carpet is that it gets dirty quickly once cleaned.
Professionally (correctly) cleaned carpets DON’T, but carpets cleaned using the wrong method with inferior (products, equipment and techniques) can easily do so.
This applies to self proclaimed “professionals” who are amateurish in their and ‘DIY’ attempts by the owner.
Low powered hire machines or cheap domestic machines are of little use when trying to do even a half decent job. It’s knowledge and experience that results in a good job.

4. What Will Professional Carpet and Upholster Cleaning Cost?
Carpet and Upholstery cleaning is certainly affordable, but correct professional care is not given away.
Top professionals spend a lot of their time and money on training and many years gaining experience. In addition they invest many thousands of pounds on high quality tools of the trade. Beware of low prices, they mean poor quality.

5. What Do I Need To Look For In A Professional Carpet Cleaner?
Sadly many so called ‘professional’ carpet cleaners, have no insurance cover at all. A proportion of those that do, have inadequate or inappropriate insurance for working on your carpets and furniture. Comprehensive insurance is mandatory to membership of the UK trade association NCCA, and is checked annually, using a member will ensure you’re getting someone who is correctly insured.

Anyone can boast they have good equipment or the best system, (be it wet or dry);  but training is far more important! Any system or method is worthless in untrained and unqualified hands!  Many have none, very little or poor training.
Quick drying, bacteria odour removal and dust mite protection, are important considerations, but most cleaners do not provide any of these.

IICRC and NCCA certification is earned by training and examination, and recognised by the industry as the best. It is totally independent and not biased to any company or product line.

Some carpet cleaners may try to mislead you with false accreditation, or more often, worthless ‘trade’ membership which bears no relevance to their competence. Some organisations are “pay to join”, not “training and qualify by examination”. This means anyone can join upon payment of the annual fee, no training or qualification is required.

A lot of poor quality, and low price companies, operate under a trading name for a year or less. Then they undergo a name and phone number change and possibly new address too. They usually operate outside their own locality . The idea is to fool dissatisfied past customers into using them again. You probably won’t recognise the person who turns up at your door either, they’ve most likely been replaced too. Beware! Don’t use the same type of advert again. Usually the low price ‘next few weeks in your area’ type leaflets.

Not all low priced advertisers are unethical in this way, but they are all trying, foolishly, to compete on price, with those who are. Therefore, to compete, their quality is lowered, rushed jobs, cut corners, poor cleaning agents etc.

Bait & Switch
You get a leaflet offering to clean your carpets and upholstery at incredibly low prices.  The Bait.
The Switch occurs when they arrive…. they have to move furniture (extra charge), spot clean (extra charge), the hall carpet is dirtier than they expected (extra charge) the furniture has lots of cushions ( big extra charge) and so it goes on.

When the job is finished (badly) you are presented with your invoice with all the ‘extra unforeseen charges’, your £70.00 job is now £200 or whatever they can get away with. Most people pay up just to get rid of them. Your carpets are poorly cleaned your furniture is probably ruined, and of course you will never see them again.

Splash & Dash
They are in ‘the area’ for the next few weeks and can do your carpets straight away.The cleaners are sub-contract on low wages, there is no incentive for them to take care, they need to get as many jobs done as quickly as possible to make their money up.

They rush in, Splash (soak) the carpets with water, extract little out as quickly as possible get the money from you and Dash off to the next job. You get left with soaking wet carpets that have not been cleaned properly and will take between 16-36 hrs to dry depending on the equipment they used. Your carpets may shrink due to over wetting, they will definitely re-soil very quickly. Your furniture is probably water damaged, may be beyond restoration, and you won’t see them again.

6. How Can I Protect My Carpets From Rapid Soiling And Wearing Out Prematurely?
Frequent, thorough, and correct vacuuming, is the most important step, routine vacuuming enhances the appearance and prolongs the useful life of any carpet, by lifting the fibres and removing harmful particulate soil. Professional carpet cleaning helps create a healthier indoor environment… by removing pollutants, such as dust mites and their faeces, discarded human skin cells that mites feed upon, mould spores and other biological contaminants collected in carpets.

Stain Protection which should correctly be called stain resistant treatment, as treated items will resist staining but are not totally “bullet proof”.

Spills on treated carpet sit on the surface, giving time for you to soak them up.
Un-treated carpet allows spills to soak into the carpet, causing staining.

I apply a high quality treatment, to resist against permanent staining and help to keep carpets and upholstery cleaner for longer. It coats every single fibre with an invisible UV-stable protective layer. Appearance, touch and colour will not be affected. It protects the fibres from water, dirt and stains. Dry dirt cannot anymore stick onto the fibre. Moist dirt will no longer be absorbed by the fibre. Water, coffee, red wine, gravy etc will simply pearl off the treated fibres. Dirt and stains can easily be removed.

* Non dangerous Product  * Non-flammable  * Safe for pets and children   * Prolongs item life

Controlling Soil:
Most abrasive particulate soil accumulates initially, within the first few feet of entrances.  Once inside, this soil is then carried to other areas, by foot traffic and air movement; which takes it’s toll on carpet fibres. It also contributes to airborne particles, that affect overall indoor air quality. Every effort should be made, to keep this soil accumulation outside using entrance mats that collect, or absorb soil and moisture, these must be maintained, by periodic vacuuming and cleaning.

The majority of soils on carpets and are dry, insoluble, particulate matter. An analysis of carpet soiling samples, revealed the following:
Tracked-in, gritty particles make up approximately 62%
Animal fibre from people, pets and fabrics Comprise of about 12% Another 12% is vegetable matter and fibre from fabrics, indoor plants, grass and paper products.

These combined, account for 86% of the soil nestled in carpet fibres. This soil composition varies with geographical location and use of a facility.
Dry soil is often abrasive and can harm the carpet fibres if not removed. Under the weight and movement of foot traffic, these particulate soils can scratch and cut fibres, dulling the appearance of the carpet.

Abrasive soil, is the major cause of carpet wear and shortening life expectancy.
I apply a high quality treatment, to resist against permanent staining and help to keep carpets and upholstery cleaner for longer. It coats every single fibre with an invisible UV-stable protective layer. Appearance, touch and colour will not be affected. It protects the fibres from water, dirt and stains. Dry dirt cannot anymore stick onto the fibre. Moist dirt will no longer be absorbed by the fibre. Water, coffee, red wine, gravy etc will simply pearl off the treated fibres. Dirt and stains can easily be removed.

7. Why Do People Have Carpet Cleaned? For Appearance or Health?
Most carpet and upholstery cleaning is requested for cosmetic reasons, to improve surface appearance. The process should go a lot deeper and become a lot more responsible than this. With me, “clean” is not only defined in terms of appearance, but also in terms of hygiene, safety to family members or workers and real benefits to indoor air quality!
I’m passionate about promoting excellent health, superior hygiene and the sustainability of the environment by cleaning carpets and upholstery without the use of toxic chemicals.

It is inevitable that your carpets and furniture will become dirty over time. The reason for this is that your carpet acts like a magnet with the ability to trap and hold airborne household volatile organic compounds (VOCs), as well as chemicals and soils brought in on shoes, pets, spills and accidents etc.
Eventually, your carpets and upholstery become overloaded resulting in them contributing to poor indoor air quality in the same way that hard flooring (which has no entrapment qualities) does all the time.

To make matters worse studies have shown that these contaminated carpet particles can be a significant source of chemical exposure for all of us, especially babies, toddlers, the elderly and family pets. This is particularly true with younger children who will spend much of their time in direct and often exposed contact with the carpet.

A well maintained and cleaned carpet is, therefore, essential in sustaining a healthy indoor environment and can help eliminate allergic health concerns.

8. Is Carpet Cleaning Safe?
Many chemically based carpet cleaning products can be dangerous because they use chemical solvents and compounds that produce fumes. In addition, standard carpet cleaning chemicals may contain toxic ingredients, many of which have been repeatedly linked to the triggering of allergic reactions, manifesting in symptoms such as headaches, irritation to eyes, nose and lungs, asthma attacks, congestion, sneezing, coughing, fatigue, and nausea. Some cleaning products have also been linked to certain cancers and ADHD.

Thanks to state-of-the-art equipment and new natural products however, I have no need to use harsh chemicals in your home or business to get your carpets clean, which means you no longer have to sacrifice your health and the health of those around you for a clean carpet.

9. What Do Fibre Producers & Carpet Manufacturers Say About Carpet Cleaning?
The five largest fibre producers-Allied, BASF, Du-Pont, Hocchst, Celanse and Monsanto-all recommend periodic professional cleaning. Major carpet mills agree. Shaw Industries, the world’s largest carpet manufacturer recommends carpet cleaning by a “trained” professional. Du-Pont in their report on “Indoor Air Quality – A Technical Review of Carpet Contributions” states: “Since carpets act like a sink, for many types of particles, periodic professional cleaning is very important.”

Did you know, according to The Carpet and Rug Institute;

The overall price of commodities has increased 326% over the past four decades, yet the price of carpets has only increased 77.8% ?
Carpets are tremendous value, but are still one of the largest value purchases.

10. Which Is Better For Asthma & Allergy Suffers. Carpet Or Hard-floor?
The Carpet Foundation, the UK carpet manufacturing industry’s leading body, in conjunction with the European Carpet Association, GuT, the German Association for environmentally friendly carpets, the Wool Research Organisation of New Zealand and the Carpet and Rug Institute of the USA, has conducted a detailed review of the key scientific papers on asthma and floor coverings.

It proves conclusively that there is no scientific validity for suggesting that carpet is a major threat to your health, even those sensitive to the dust mite allergen.

Carpet – The Healthy Flooring Option
Recently we have been fed a diet of sensationalist scare stories about carpets and dust mites and their alleged links to asthma. This stream of anti-carpet propoganda has advised, indeed urged, you to switch to wooden floors ostensibly ‘in the interests of health’.

It must be pointed out, however, that this was an orchestrated anti-carpet campaign that was part funded by a Swedish laminate flooring producer. Thus the advice to ‘rip up the carpet’ was far from independent and impartial as it purported to be.

Whilst research has shown conclusively that bedding contains significantly higher levels of allergen and dust mites than carpets……
No-one appears to advocate the REMOVAL of bedding!

With regard to dwellings it had been shown that the removal of wall to wall carpeting has no clinical affect on patients who show allergy reaction to dust mites.
Similarly there is a list of factors known to influence asthma, yet there are no recommendations, for example, that smoking is banned, pets not kept and food not cooked in the home.

11. What Happens When A Whole Nation Stops Using Carpet?
In the 1970’s in Sweden there were intensive discussions with some claiming that carpet was a serious breeding place for allergens and a source of harmful contaminants. As a result of considerable publicity, supported by various vested interest groups, this debate became a national issue.

A massive study carried out on a national scale in a health aware country like Sweden, has shown a dramatic increase in asthma cases in the same 15-year period that carpet sales declined!

Not surprisingly the bad press given to carpet started to affect consumer confidence and sales began to fall. In fact, from 1975 to 1990 the carpet share of the floor coverings market fell from 40% to 2% as hard floor sales grew by 50%, and carpet usage fell by 77%.

And what happened to the incidence of allergy related illness in Sweden during this 15-year period?
Well, as carpet usage declined dramatically, allergy cases in Sweden increased by 300%

12. Carpet Versus Hard-flooring, Health Facts.
It has been found, that the velocity of air over a carpet surface needs to be ten times greater than that over a smooth surface, if the same number of particles were to be released into the air.

Approximately 15,500 injuries requiring hospital treatment occur in the UK each year as a result of falls caused by slipping on wood floors.

As noted in a “Design Review on Carpets” published in Architectural Review ” …the fact that carpet may collect more lint and dust than a hard surface floor covering should be considered an advantage!”

It is better to have dirt and bacteria carrying particles held down in the carpet until it is cleaned, than to have it stirred up and airborne by continual shuffling of shoes and body movement as is the case with smooth surfaces.

With carpet the allergen is only released into the breathing zone when the carpet pile has become filled with allergen.

The studies verified that each time carpet is professionally cleaned, most of the allergen contained in carpet is removed.

The key to preventing allergen release into the breathing zone, and maintaining low allergen levels, is to regularly clean carpet.

Carpet should be cleaned a minimum of every 12 to 18 months in normal situations.
Cleaning carpet more often can reduce the number of allergens in the home and prolong the life of the carpet.

Carpet acts as a trap for airborne particles grounded through natural gravity.

Professional Testing Labs studied the distribution of airborne dust associated with normal activities on hard and soft flooring surfaces. Their findings showed that walking on hard surfaces disturbed more particles.
These particles became airborne and entered the breathing zone. In contrast, carpeted surfaces trapped more particles so that walking disturbed fewer particles.

Result: there is less dust in the breathing zone over carpeted floors.

Carpet does not and will not foster mould growth. Mould needs several things to grow, and carpet is not one of them.  If a home has a mould problem, it has a moisture problem.Removing or replacing the carpet won’t make that go away.  Bad information like this hurts us all.

The message is clear:
Carpeting does not affect the indoor air environment in a negative way, in fact, it actually improves it.

“Health professionals” sometimes recommend that allergy and asthma patients remove carpet from their homes, those recommendations are generally based on faulty assumptions.

In fact, clean, dry, well-maintained carpet actually improves air quality.

13. Buckling & Rippling In Carpet.
There are several things that will cause a carpet to buckle or form ridges or ripples.
If you see this problem, it could be due to defect in the manufacturer’s latex, or an installation error from improper cushion, or a temporary condition from cleaning.
If the latex is stiff & brittle or if the latex is sparse and/or hard and brittle.
If the carpet is not power stretched or if it is power stretched in one direction.
The temperature and humidity on the day that the carpet was installed could also have an effect on a carpet buckling.
If the underlay used was of improper thickness or density.
If the problem is a temporary problem from cleaning, then it called ‘differential of expansion’. It will go away upon drying with no lasting effect.
If excessive liquids are spilt into the carpet such as beverages or is there for prolonged wetting from water, then buckling can also be created. Also, dry solvent in excess will also cause a carpet to buckle and/or delaminate.

14. Colour Loss In Carpet.
Colour loss can come from such things as chlorine bleach, sun light, and gases in the atmosphere. All or none of these causes may be indicative to a defect in the dye.

15.  Crushing & Matting In Carpet.
Crushing is when a face yarn fails to maintain its retention while matting is when the fibres fuzz and entangles so that the yarns appear as one.
Your face yarn is an important issue in determining why your yarn is crushing.

If your carpet meets minimum installation standards, then Laboratory testing will normally be required for a manufacturer to honor a warranty.

Polypropylene is the least *resilient yarn there is. Laboratory testing will be necessary to verify if the yarn fails to meet a minimum standard.Polypropylene is naturally stain resistant, fade resistant , and has the best characteristics for being non-allergenic.

Polyester is the second lease resilient fibre. However, you may have a warranty that could be honoured if your installation is good and if the fiber failed to meet the standards set in testing. Polyester has been known as the most ‘oil absorbent’ material used in carpet. Polyester is naturally stain resistant and fade resistant.

Nylon has been the most resilient synthetic fiber there is and has not had a warranty for crushing until its sixth generation. Like olefin and polyester, your installation needs to be good and the fiber fails to meet the standards set in testing. There is a stronger chance that you are suffering from a soapy residue problem and a problem in the installation if your yarn is nylon.

Corterra is a new fibre by SHELL Chemical and is reportedly more resilient than nylon. If so, then this would be the most resilient synthetic fiber.
Wool is the most resilient fibre there is, however, we still hear of problems with crushing. Chances are that you have a latex problem if wool is your fibre.
“Pile crushing, pile shading, and soiling are not manufacturing defects and will not be considered as a basis for claims. Claims for fuzzing and pilling will be subjected to examination and testing by the manufacturer. Claims for missing tufts will not be considered except on a basis of repair. No claims will be honoured for carpet installed on stairs, in lifts and in bathrooms. The mill reserves the right to correct any repairable manufacturing defect.”

* Resilient or Resiliency is the ability of the yarn to spring back or regain its original posture after being stepped on or crushed.

16.  Filtration Soiling Or Draught Marks On Carpet.
Filtration soil (those dark lines seen along the edge of carpet) is so called because the carpet acts as a filter. Airborne dust is deposited when cool air meets warmer air.

These are also called draught marks because they occur where there is a draught.

It occurs next to the skirting board in hallways, around the border of drapes and down the sides of stairs. The most prominent place is under airing cupboard doors and along exterior walls, also in upstairs rooms with gaps in floor boards.

Carpet fitters sometimes leave holes in carpet due to excessive use of knee kickers which become filled with soiling.
Removal is possible, but will usually require a lot of work.

17.  Fuzzing On Carpet.
Two conditions might be causing your carpet to look fuzzy. If the carpet is of a looped construction then fibre may be slipping from the yarn. This condition could be from overuse, improper maintenance, sub-standard cushion, or insufficient latex penetration during manufacturing.
Bundle wrap – The bead of latex that surrounds a pull

View Website

Memberships & Other Subscriptions

Current Live Jobs